"Verification needed" when I login to my Meta Business Suite

Step-by-Step to Verify Your Meta Account

Log into Facebook and Go to Account Settings
• Log into the personal Facebook account that’s associated with your business account.
• Go to Settings & privacy > Settings > Identity confirmation or visit directly:
https://www.facebook.com/settings?tab=business_tools

Check Facebook Business Verification Status
• Visit the Business Settings page:
https://business.facebook.com/settings
• In the left menu, go to Security Center.
• If Meta is requesting business verification, there will be a Start Verification button.
• They’ll be asked to upload:
• A business document (like an ABN registration or utility bill with business name).
• A business email domain.
• Sometimes ID verification for the person managing the account.

Check Identity Confirmation (Personal Account)

If it’s not a business issue but a personal one, Meta may want identity confirmation for the profile.
• Visit: https://www.facebook.com/id
• Follow prompts to upload ID (like a driver’s license or passport).

Enable Two-Factor Authentication

Sometimes access is restricted until 2FA is enabled:
• Go to: Settings & privacy > Settings > Security and login
• Turn on Two-Factor Authentication

After Verification

It may take anywhere from a few minutes to a few business days for Meta to review the info. Once approved, access to Business Suite should be restored.

Updated on: 20/04/2025