To be able to access the leads created via your Page's ads, you need to be a direct page administrator. If you're not already a Page admin, ask the existing Page admin to add you.

Here's how:



From your Facebook Page, click on Settings, then Page Roles
Scroll down to the Existing Page Roles section to see if the person responsible for running lead ads is already a Page Admin.
Existing Facebook Page Roles
If they are not already a Page Admin, scroll back up and and them as an ADMIN via the Assign a New Page Role section.
NOTE: In order to make someone a page admin, they will need to have liked the page.


Once this has been done, you may need to reset your LeadSync permissions in order to access and process leads.
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