When you become a Page admin of a new page after signing up to LeadSync, sometimes we don't have the correct permissions. And sometimes, for reasons unknown to us, Facebook resetup all Page permissions.

This means you might be receiving Warning emails, or you'll be unable to see and connect to new Pages/Forms. 

To ensure we have access to the Pages you want to access leads from, please follow the steps in this video:



Now to test you Lead Form setup, go to the Facebook Testing Tool

Choose the page and the form you're using then click the "create lead" button
Then, click the "Track Status" button.

You should then see a table with the lead status. If it still says "pending" in one of the status fields, give it 30 seconds, then click the "track status" button again.

Our App ID is: 1711149865783520, and you should see something like this:



If you get an error, please take a screenshot and send it to us via the support form.
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