Articles on: Integrations

How to Integrate Facebook Leads to Customer.io

Now you can get your Facebook Lead Ad leads into **Customer.io**

If you’re reading this, then you’re probably familiar with how powerful Customer.io is for triggering rules-based, multi-channel messages based on customer behavior data from apps or websites.

Personally, I’ve been using it with a client of mine and the potential for behavioural targeting is mind-boggling.

With LeadSync.me you can now get leads from Facebook Lead ads into Customer.io and add a Custom Attribute so you can segment the leads for triggered campaigns.

Here’s how to add a Customer.io connection to LeadSync:

Login to **LeadSync**. You’ll need a Business Account to access the Customer.io syncing functionality:

Go to Connections then click the Add Connection button

Select Customer from the drop down:

Now login to your Customer.io account and click on Integrations

Under Integrations, click on the Customer.io API Settings.

Copy both Site ID and API Key.

Paste the Site ID and API Key into the LeadSync form – you can also add a Custom Attribute so that you can segment your leads in Customer. IO. Make sure you call the connection something appropriate and click Update connection.

Once you’ve successfully added Customer.io, you need to choose the Facebook form you want LeadSync to monitor and sync new leads to your new Customer.io connection. Click on List and Add Facebook Lead Form.

Select the Page your advertising from, the Form you’re driving leads to and Customer.io connection you just created. Hit Update Notification and you’re done.

Here's how to test your connection. This should add a test lead to Customer.io.

Updated on: 16/06/2020

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