Articles on: Integrations

How to Send TikTok Lead Gen Form Leads to Slack

Get instant Slack notifications when someone submits your TikTok Lead Gen Form.


Before You Start


  • LeadSync account (Business plan or higher)
  • TikTok for Business account with Lead Gen Form access
  • An active TikTok Lead Gen Form campaign
  • A Slack workspace with permission to add apps


Step 1: Connect Your TikTok Account


  1. Log in to LeadSync
  2. Go to Ad Accounts > TikTok from the left menu
  3. Click Add TikTok Account
  4. Sign in to TikTok for Business and authorize LeadSync
  5. Your account appears in the table when connected


Step 2: Set Up a Slack Connection


  1. Go to Connections from the left menu
  2. Click Add Connection
  3. Select Slack from the dropdown
  4. Click Connect to Slack and authorize LeadSync
  5. Select the Channel where you want lead notifications
  6. Name your connection (e.g., "TikTok Leads Channel")
  7. Click Update Connection


Step 3: Connect Your Lead Gen Form


  1. Go to Lead Forms from the left menu
  2. Click Add TikTok Lead Form
  3. Select your Ad Account from the dropdown
  4. Select your Lead Gen Form
  5. Select your Slack Connection
  6. Click Update Notification


Step 4: Test Your Setup


Submit a test lead through your TikTok campaign. A notification should appear in your Slack channel within 1-2 minutes.


Troubleshooting


  • Can't see your Ad Account? Make sure your TikTok account has access to the ad account.
  • No Slack message? Check that LeadSync has permission to post in the selected channel.
  • Form not showing? The form must be part of an active or paused campaign.
  • Wrong channel? Edit your connection and select a different Slack channel.

Updated on: 24/01/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!