Articles on: Trouble Shooting

I can't see my Facebook Page in LeadSync

There are typically 3 reasons why you might not be able to see your page in the Select Page dropdown when adding a new Lead form:



  • You're not a Page Admin: To access your Facebook Page via LeadSync, you need to be a direct Page Admin
  • It's a new Page: If you created a new Facebook Page after signing up to LeadSync, then it may not be listed. To refresh Page access, follow these instructions Please make sure you watch the video.
  • You need to reset LeadSync's permissions: from time to time Meta revokes LeadSync's permissions to access your pages. Here's how to reset your permissions.


Updated on: 05/09/2024

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