I can't see my Facebook Page in LeadSync
There are typically 3 reasons why you might not be able to see your page in the Select Page dropdown when adding a new Lead form:
You're not a Page Admin: To access your Facebook Page via LeadSync, you need to be a direct Page Admin
It's a new Page: If you created a new Facebook Page after signing up to LeadSync, then it may not be listed. To refresh Page access, follow these instructions Please make sure you watch the video.
You need to reset LeadSync's permissions: from time to time Meta revokes LeadSync's permissions to access your pages. Here's how to reset your permissions.
You're not a Page Admin: To access your Facebook Page via LeadSync, you need to be a direct Page Admin
It's a new Page: If you created a new Facebook Page after signing up to LeadSync, then it may not be listed. To refresh Page access, follow these instructions Please make sure you watch the video.
You need to reset LeadSync's permissions: from time to time Meta revokes LeadSync's permissions to access your pages. Here's how to reset your permissions.
Updated on: 05/09/2024
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