How to Add Facebook Lead Ad Leads to LionDesk

Automatically add Facebook & Instagram Lead Ad leads to LionDesk CRM.

Before You Start

• LeadSync account (Business plan or higher)
• Facebook Page with Lead Ads enabled
• An active Facebook Lead Ad campaign
• A LionDesk account

Step 1: Connect Your Facebook Account

1. Log in to LeadSync
2. Go to Ad Accounts > Facebook from the left menu
3. Click Add Facebook Account
4. Sign in to Facebook and authorize LeadSync
5. Your account appears in the table when connected

Step 2: Set Up a LionDesk Connection

1. Go to Connections from the left menu
2. Click Add Connection
3. Select LionDesk from the dropdown
4. Click Connect to LionDesk and authorize LeadSync
5. Name your connection (e.g., "Facebook Leads")
6. Click Update Connection

Step 3: Connect Your Lead Form

1. Go to Lead Forms from the left menu
2. Click Add Facebook Lead Form
3. Select your Page and Lead Form
4. Select your LionDesk Connection
5. Map your fields: Match Facebook form fields to LionDesk fields
6. Email (required)
7. First Name
8. Last Name
9. Phone
10. Click Update Notification

Step 4: Test Your Setup

Submit a test lead through your Facebook campaign. The contact should appear in LionDesk CRM within 1-2 minutes.

Troubleshooting

• Can't see your Ad Account? Make sure your Facebook account has admin access to the Page.
• Contact not appearing? Check that the email field is mapped correctly.
• Form not showing? The form must be part of an active or paused campaign.
• Connection expired? Reconnect by editing the connection and re-authorizing with LionDesk.

Connect Facebook / Meta Leads to LionDesk

Start syncing leads from your ad platform in under 2 minutes. No credit card required.

Start Free Trial