How to Add LinkedIn Lead Gen Form Leads to ServiceBridge

Automatically add LinkedIn Lead Gen Form leads to ServiceBridge.

Before You Start

• LeadSync account (Business plan or higher)
• LinkedIn account with Lead Gen Form access
• An active LinkedIn Lead Gen Form campaign
• A ServiceBridge account with API access

Step 1: Connect Your LinkedIn Account

1. Log in to LeadSync
2. Go to Ad Accounts > LinkedIn from the left menu
3. Click Add LinkedIn Account
4. Sign in to LinkedIn and authorize LeadSync
5. Your account appears in the table when connected

Step 2: Set Up a ServiceBridge Connection

1. Go to Connections from the left menu
2. Click Add Connection
3. Select ServiceBridge from the dropdown
4. Enter your ServiceBridge API Key
5. Name your connection (e.g., "LinkedIn Leads")
6. Click Update Connection

Step 3: Connect Your Lead Gen Form

1. Go to Lead Forms from the left menu
2. Click Add LinkedIn Lead Form
3. Select your Ad Account from the dropdown
4. Select your Lead Gen Form
5. Select your ServiceBridge Connection
6. Map your fields: Match LinkedIn form fields to ServiceBridge fields
7. Email
8. First Name
9. Last Name
10. Phone
11. Address
12. Click Update Notification

Step 4: Test Your Setup

Submit a test lead through your LinkedIn campaign. The customer should appear in ServiceBridge within 1-2 minutes.

Troubleshooting

• Can't see your Ad Account? Make sure your LinkedIn account has access to the ad account.
• Customer not appearing? Check that the email field is mapped correctly.
• Form not showing? The form must be part of an active or paused campaign.
• API Key issues? Contact ServiceBridge support to obtain your API credentials.

Connect LinkedIn Leads to ServiceBridge

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