How to Add TikTok Lead Gen Form Leads to Campaign Monitor

Automatically add TikTok Lead Gen Form leads to your Campaign Monitor list.

Before You Start

• LeadSync account (Business plan or higher)
• TikTok for Business account with Lead Gen Form access
• An active TikTok Lead Gen Form campaign
• A Campaign Monitor account with at least one subscriber list

Step 1: Connect Your TikTok Account

1. Log in to LeadSync
2. Go to Ad Accounts > TikTok from the left menu
3. Click Add TikTok Account
4. Sign in to TikTok for Business and authorize LeadSync
5. Your account appears in the table when connected

Step 2: Set Up a Campaign Monitor Connection

1. Go to Connections from the left menu
2. Click Add Connection
3. Select Campaign Monitor from the dropdown
4. Enter your Campaign Monitor API Key (found in Account Settings > API Keys)
5. Select the Subscriber List to add leads to
6. Name your connection (e.g., "TikTok Leads List")
7. Click Update Connection

Step 3: Connect Your Lead Gen Form

1. Go to Lead Forms from the left menu
2. Click Add TikTok Lead Form
3. Select your Ad Account from the dropdown
4. Select your Lead Gen Form
5. Select your Campaign Monitor Connection
6. Map your fields: Match TikTok form fields to Campaign Monitor fields
7. Email (required)
8. First Name
9. Last Name
10. Click Update Notification

Step 4: Test Your Setup

Submit a test lead through your TikTok campaign. The subscriber should appear in your Campaign Monitor list within 1-2 minutes.

Troubleshooting

• Can't see your Ad Account? Make sure your TikTok account has access to the ad account.
• Subscriber not appearing? Check that the email field is mapped correctly.
• Form not showing? The form must be part of an active or paused campaign.
• API Key issues? Generate a new API key in Campaign Monitor Account Settings.

Connect TikTok Leads to Campaign Monitor

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