How to Add TikTok Lead Gen Form Leads to Keap

Automatically add TikTok Lead Gen Form leads to Keap (Infusionsoft).

Before You Start

• LeadSync account (Business plan or higher)
• TikTok for Business account with Lead Gen Form access
• An active TikTok Lead Gen Form campaign
• A Keap (Infusionsoft) account

Step 1: Connect Your TikTok Account

1. Log in to LeadSync
2. Go to Ad Accounts > TikTok from the left menu
3. Click Add TikTok Account
4. Sign in to TikTok for Business and authorize LeadSync
5. Your account appears in the table when connected

Step 2: Set Up a Keap Connection

1. Go to Connections from the left menu
2. Click Add Connection
3. Select Keap from the dropdown
4. Click Connect to Keap and authorize LeadSync
5. Name your connection (e.g., "TikTok Leads")
6. Click Update Connection

Step 3: Connect Your Lead Gen Form

1. Go to Lead Forms from the left menu
2. Click Add TikTok Lead Form
3. Select your Ad Account from the dropdown
4. Select your Lead Gen Form
5. Select your Keap Connection
6. Map your fields: Match TikTok form fields to Keap fields
7. Email (required)
8. First Name
9. Last Name
10. Phone
11. Click Update Notification

Step 4: Test Your Setup

Submit a test lead through your TikTok campaign. The contact should appear in Keap (Infusionsoft) within 1-2 minutes.

Troubleshooting

• Can't see your Ad Account? Make sure your TikTok account has access to the ad account.
• Contact not appearing? Check that the email field is mapped correctly.
• Form not showing? The form must be part of an active or paused campaign.
• Connection expired? Reconnect by editing the connection and re-authorizing with Keap.

Connect TikTok Leads to Keap

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