How to Add TikTok Lead Gen Form Leads to Odoo CRM

Automatically add TikTok Lead Gen Form leads to Odoo CRM.

Before You Start

• LeadSync account (Business plan or higher)
• TikTok for Business account with Lead Gen Form access
• An active TikTok Lead Gen Form campaign
• An Odoo account with CRM module enabled

Step 1: Connect Your TikTok Account

1. Log in to LeadSync
2. Go to Ad Accounts > TikTok from the left menu
3. Click Add TikTok Account
4. Sign in to TikTok for Business and authorize LeadSync
5. Your account appears in the table when connected

Step 2: Set Up an Odoo CRM Connection

1. Go to Connections from the left menu
2. Click Add Connection
3. Select Odoo CRM from the dropdown
4. Enter your Odoo URL, Database, Username, and API Key
5. Name your connection (e.g., "TikTok Leads")
6. Click Update Connection

Step 3: Connect Your Lead Gen Form

1. Go to Lead Forms from the left menu
2. Click Add TikTok Lead Form
3. Select your Ad Account from the dropdown
4. Select your Lead Gen Form
5. Select your Odoo CRM Connection
6. Map your fields: Match TikTok form fields to Odoo CRM fields
7. Email
8. First Name
9. Last Name
10. Phone
11. Company
12. Click Update Notification

Step 4: Test Your Setup

Submit a test lead through your TikTok campaign. The lead should appear in Odoo CRM within 1-2 minutes.

Troubleshooting

• Can't see your Ad Account? Make sure your TikTok account has access to the ad account.
• Lead not appearing? Check that the email field is mapped correctly.
• Form not showing? The form must be part of an active or paused campaign.
• Connection issues? Verify your Odoo URL, database name, and API credentials.

Connect TikTok Leads to Odoo CRM

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