How to Add TikTok Lead Gen Form Leads to SendGrid

Automatically add TikTok Lead Gen Form leads to your SendGrid contact list.

Before You Start

• LeadSync account (Business plan or higher)
• TikTok for Business account with Lead Gen Form access
• An active TikTok Lead Gen Form campaign
• A SendGrid account with Marketing Campaigns enabled

Step 1: Connect Your TikTok Account

1. Log in to LeadSync
2. Go to Ad Accounts > TikTok from the left menu
3. Click Add TikTok Account
4. Sign in to TikTok for Business and authorize LeadSync
5. Your account appears in the table when connected

Step 2: Set Up a SendGrid Connection

1. Go to Connections from the left menu
2. Click Add Connection
3. Select SendGrid from the dropdown
4. Enter your SendGrid API Key (found in Settings > API Keys)
5. Name your connection (e.g., "TikTok Leads")
6. Click Update Connection

Step 3: Connect Your Lead Gen Form

1. Go to Lead Forms from the left menu
2. Click Add TikTok Lead Form
3. Select your Ad Account from the dropdown
4. Select your Lead Gen Form
5. Select your SendGrid Connection
6. Map your fields: Match TikTok form fields to SendGrid fields
7. Email (required)
8. First Name
9. Last Name
10. Phone
11. Click Update Notification

Step 4: Test Your Setup

Submit a test lead through your TikTok campaign. The contact should appear in your SendGrid contact list within 1-2 minutes.

Troubleshooting

• Can't see your Ad Account? Make sure your TikTok account has access to the ad account.
• Contact not appearing? Check that the email field is mapped correctly.
• Form not showing? The form must be part of an active or paused campaign.
• API Key issues? Generate a new API key in SendGrid Settings > API Keys with Marketing permissions.

Connect TikTok Leads to Sendgrid

Start syncing leads from your ad platform in under 2 minutes. No credit card required.

Start Free Trial