How to Add TikTok Lead Gen Form Leads to SharpSpring

Automatically add TikTok Lead Gen Form leads to SharpSpring.

Before You Start

• LeadSync account (Business plan or higher)
• TikTok for Business account with Lead Gen Form access
• An active TikTok Lead Gen Form campaign
• A SharpSpring account with API access

Step 1: Connect Your TikTok Account

1. Log in to LeadSync
2. Go to Ad Accounts > TikTok from the left menu
3. Click Add TikTok Account
4. Sign in to TikTok for Business and authorize LeadSync
5. Your account appears in the table when connected

Step 2: Set Up a SharpSpring Connection

1. Go to Connections from the left menu
2. Click Add Connection
3. Select SharpSpring from the dropdown
4. Enter your SharpSpring Account ID and Secret Key (found in Settings > API)
5. Name your connection (e.g., "TikTok Leads")
6. Click Update Connection

Step 3: Connect Your Lead Gen Form

1. Go to Lead Forms from the left menu
2. Click Add TikTok Lead Form
3. Select your Ad Account from the dropdown
4. Select your Lead Gen Form
5. Select your SharpSpring Connection
6. Map your fields: Match TikTok form fields to SharpSpring fields
7. Email (required)
8. First Name
9. Last Name
10. Phone
11. Click Update Notification

Step 4: Test Your Setup

Submit a test lead through your TikTok campaign. The lead should appear in SharpSpring within 1-2 minutes.

Troubleshooting

• Can't see your Ad Account? Make sure your TikTok account has access to the ad account.
• Lead not appearing? Check that the email field is mapped correctly.
• Form not showing? The form must be part of an active or paused campaign.
• API Key issues? Find your Account ID and Secret Key in SharpSpring Settings > API.

Connect TikTok Leads to SharpSpring

Start syncing leads from your ad platform in under 2 minutes. No credit card required.

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