How to Add TikTok Lead Gen Form Leads to Trello

Automatically add TikTok Lead Gen Form leads to Trello as a new card.

Before You Start

• LeadSync account (Business plan or higher)
• TikTok for Business account with Lead Gen Form access
• An active TikTok Lead Gen Form campaign
• A Trello account with at least one board

Step 1: Connect Your TikTok Account

1. Log in to LeadSync
2. Go to Ad Accounts > TikTok from the left menu
3. Click Add TikTok Account
4. Sign in to TikTok for Business and authorize LeadSync
5. Your account appears in the table when connected

Step 2: Set Up a Trello Connection

1. Go to Connections from the left menu
2. Click Add Connection
3. Select Trello from the dropdown
4. Click Connect to Trello and authorize LeadSync
5. Select the Board and List to add cards to
6. Name your connection (e.g., "TikTok Leads Board")
7. Click Update Connection

Step 3: Connect Your Lead Gen Form

1. Go to Lead Forms from the left menu
2. Click Add TikTok Lead Form
3. Select your Ad Account from the dropdown
4. Select your Lead Gen Form
5. Select your Trello Connection
6. Map your fields: Match TikTok form fields to Trello fields
7. Card Name (lead name)
8. Description (lead details)
9. Click Update Notification

Step 4: Test Your Setup

Submit a test lead through your TikTok campaign. The card should appear in Trello as a new card within 1-2 minutes.

Troubleshooting

• Can't see your Ad Account? Make sure your TikTok account has access to the ad account.
• Card not appearing? Check that the email field is mapped correctly.
• Form not showing? The form must be part of an active or paused campaign.
• Wrong board? Edit your connection and select a different Trello board and list.

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