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How to Set Up LinkedIn Lead Gen Form Email Notifications

Get instant email notifications when someone submits your LinkedIn Lead Gen Form.

Before You Start

  • LeadSync account (Business plan or higher)
  • LinkedIn account with Lead Gen Form access
  • An active LinkedIn Lead Gen Form campaign

Step 1: Connect Your LinkedIn Account

  1. Log in to LeadSync
  2. Go to Ad Accounts > LinkedIn from the left menu
  3. Click Add LinkedIn Account
  4. Sign in to LinkedIn and authorize LeadSync
  5. Your account appears in the table when connected

Step 2: Set Up an Email Connection

  1. Go to Connections from the left menu
  2. Click Add Connection
  3. Select Email from the dropdown
  4. Enter the email address(es) to receive notifications
  5. Name your connection (e.g., "Sales Team Notifications")
  6. Click Update Connection

Step 3: Connect Your Lead Gen Form

  1. Go to Lead Forms from the left menu
  2. Click Add LinkedIn Lead Form
  3. Select your Ad Account from the dropdown
  4. Select your Lead Gen Form
  5. Select your Email Connection
  6. Click Update Notification

Step 4: Test Your Setup

Submit a test lead through your LinkedIn campaign. You should receive an email notification within 1-2 minutes.

What's in the lead email

Each lead email starts with the person's answers: name, email, phone and every question on your form. Any extra details you've chosen to show, such as the form name or when the lead came in, sit underneath in a smaller grey Ad details section. You choose which details appear in Message Settings.

Want to call or text the lead straight from the email? Switch on Action buttons in Message Settings to add Open lead, Call, Text, WhatsApp and Email buttons. They're off by default. See Call, text or mark a lead straight from your lead alert.

Troubleshooting

  • Can't see your Ad Account? Make sure your LinkedIn account has access to the ad account.
  • No email received? Check your spam folder and verify the email address in your connection.
  • Form not showing? The form must be part of an active or paused campaign.
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